Role: Lead Engineer – ACOS Reliability 

Reporting To: Tech Manager 

Location: Pune (Full time)

Experience (in years): 6 to 8 years 

Number of Vacancies: 1 

Company & Role Overview 

We are looking for an experienced and driven Lead Engineer – ACOS Reliability with strong expertise in C programming and networking fundamentals. This role offers a unique opportunity to work on high-performance networking software while collaborating closely with our Engineering teams to resolve customer escalations and product defects. 

Role & Responsibilities 

• Develop Robust Software Solutions: 
  Design, develop, and maintain optimized, reusable, and efficient C code. Ensure solutions are scalable, high-performing, and aligned with engineering standards. 

• Network Protocol Expertise: 
  Apply deep understanding of networking concepts and protocols including TCP/IP, sockets, and related technologies to enhance software development. 

• Cross-Functional Collaboration: 
  Work closely with engineering, TAC, and other cross-functional teams to design, implement, and thoroughly test software solutions across the development lifecycle. 

• Troubleshooting & Debugging: 
  Identify and resolve complex software defects, perform root cause analysis, and deliver effective solutions in collaboration with stakeholders. 

• Mentorship & Technical Leadership: 
  Guide junior engineers, promote best practices, and actively contribute to team knowledge sharing and continuous improvement. 

• Customer Escalation Support: 
  Collaborate with TAC and Engineering teams to analyze and resolve customer-reported issues and reliability defects. 

Primary Skills 

• Proven experience in C development with strong networking fundamentals 

• Experience with Linux, RTOS, or similar real-time, high-availability embedded operating systems 

• Strong understanding of networking products, OSI stack, L2/L3/L4, and load balancers 

• Expertise in TCP/IP, UDP/IP, socket programming, and standard IP protocols such as DNS, HTTP, DHCP, etc. 

• Expert knowledge of algorithms and data structures 

• Strong GDB debugging skills 

• Python programming experience 

• Proficiency with source control systems (CVS, SVN, Git) 

• Strong collaboration and communication skills with experience working in cross-functional teams 

Educational / Professional Qualification Required 

• Bachelor’s degree in Computer Science and Engineering or equivalent 

Soft Skills / Competencies 

• Excellent problem-solving skills with strong attention to detail 

• Effective communication skills (written, spoken, listening, and presentation) 

• Strong team player with experience working in global teams and organizations 

• Genuine interest in continuous learning and knowledge sharing